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ADL Report: Online Hate and Harassment: The American Experience 2021
March 24, 2021
Today, ADL’s Center on Extremism released a new report where 41% of Americans encountering some form of online hate and harassment, being a victim online has become a common experience — and that experience does not appear to be improving.
In the survey, conducted online during January 2021, respondents indicated that they experienced the most harassment on Facebook, followed by Twitter, Instagram and YouTube. These and other technology companies are not adequately gearing up to handle the magnitude of the problem, regardless of what their public-facing statements say to the contrary.
Our new REPAIR Plan offers a clear and comprehensive framework for platforms and policymakers to take meaningful action to decrease online hate and extremism. It also holds platforms and individual perpetrators accountable for enabling online hate and extremism.
The REPAIR Plan demands that social media companies prioritize people over profit. They must stop amplifying inflammatory content to increase their ad revenue, and they need to provide people who are harmed with effective access to reporting and remedies.